Servicetitan Pantheon – Home Service Proffessionals

Are you looking for Servicetitan Pantheon?…Utilized by over 17,000 service companies, in a wide variety industries including heating and cooling, pipes, and cleansing. Is it right for you? We are going to cover the most essential things you need to think about before making your purchase, including advantages and disadvantages, prices, and functions. If you’re already a client, tell us what you consider this option in the comments below. And if you’re new here, struck the like and subscribe button to be notified of our future item reviews.

It is competitively priced to solutions with similar performance it Includes tools that assist services manage a high volume of repeating jobs And it consists of several nice-to-have functions: a website contractor and e-mail & postcard marketing tools. Does not use automatic quote follow-ups, an online customer website, or an open API.

In general, we suggest that most SMBs ought to think about evaluating. It is a competitive-priced product that uses a suite of features that are sufficient for lots of small companies. If you want to evaluate a service comparable to, we advise Jobber. If your service company has more than 10 team members, and you want to purchase a more sophisticated option, we recommend ServiceTitan is a subscription based service that costs $49 to $199 each month when billed each year. And $65 to $229 each month when billed monthly.

Each strategy limits the number of users you can include per account, and including extra users costs a month-to-month fee of $30 per user. also provides an enterprise level XL plan with custom-made rates. consist of functions that automate typical jobs and optimize field operations. When you initially log into, you will be directed to the control panel. It is arranged into modules that display various reports and help keep essential products like, open billings and upcoming tasks, top of mind. helps you book more tasks by permitting clients to request services online. This solution offers a “book now” button you can place on your company site or social media channels Clicking the button will send out the client to an online reservation type.

HousecallPro has actually helped us take our service to the next level and makes dispatching, estimating, and bookkeeping a lot easier. I’ve utilized other competitive products in the past, but nothing has come close to the features of HousecallPro.

Pros
Price list versatility, automated e-mails, quote approvals and invoicing, and dispatching to make sure everybody’s on the same page.

Cons
The automated e-mails should definitely be connected to job tags, but because they’re connected to client tags, we need to include and eliminate them vigilantly if we have repeat customers with numerous properties or various service requirements.

I wish the price quote approval procedure was more of an eSignature process as opposed to any celebration simply clicking a button.

You can add line products for products & services, and attach relevant files. You can send out quotes to your clients by text or e-mail. The message includes a link where your consumer can evaluate the quote, and accept or decrease the service.

You can also track the status of tasks and estimates, and see their billing history includes search and filtering tools to assist you sort and locate clients effectively. Also, you can add tags to your consumers to help arrange your client list. allows office staff to efficiently arrange tasks and dispatch staff member. You can utilize its drag and drop calendar to appoint staff member to a given job, and set arrival windows. You can easily set up repeating job schedules. Housecall Pro includes a map view with GPS tracking, so your workplace staff always knows where your field specialists lie. This permits your workplace develop the most efficient routes.

If you grow from 5 to 6 workers look out – its time to relocate to another software application supplier in my opinion. The rates strategy enables as much as 5 staff members for 1 set price. Keep in mind among those 5 workers is your office personnel so you actually only get 4 field techs. If you add the sixth worker your HCP regular monthly price more than doubles the whole expense of the plan. There is now no longer a method to add 1 employee to their mid-tier plan – you need to transfer to the high tier plan. You can buy 2 of the mid tier plans for less than the cost of their high tier strategy – this is just so ill-conceived! In 2015 we had the ability to include 1 extra worker for simply a set charge per staff member which was very reasonable. WHen that staff member quit we were back down to 5 … so were unaware that in June 2022 they made this change wiping out the ability to include an incremental worker without needing to jump to the next tier. I am gobsmacked by how incorrect of move this was on their part. The entire point of this software application is assisting you to grow your service – however obviously as soon as you do grow boy do they penalize you for it!

Furthermore their search function for the “pricebook” leaves a lot to be preferred. If you type in a keyword like “flange” and you have several items with that keyword in the description you anticipate all of the items with that keyword to appear. It doesn’t. Only some do.

The mobile app is the primary way that field technicians interact with the platform. Field service technicians can utilize the mobile app to: gain access to consumer and task info, collect payments, produce invoices and quotes, acquire signatures helps you send out invoices to your customers, and collect online payments. This is how an invoice will appear in your customer’s inbox.

Billings include a link to an online payment website. integrates with Stripe to accept credit card payments. Here is an introduction of the transaction fees connected with: Online payment portal deals by customer: 2.99% Deals manually entered through app or internet browser: 3.49% Card reader deals: 2.59% Bank transfer (ACH): 1% permits you to create reports that examine your business’ efficiency information. Reports are customizable. You can get rid of and add table columns to show the fields you desire. Also, there are different filtering choices to drill down into info you are searching for, and you can manage the report’s date range. In general, is a fairly priced field service management solution perfect for SMBs. Servicetitan Pantheon.

Servicetitan Pantheon

I understand there is a window of time as much as 4 hours, however it would be nice to let a consumer understand they are scheduled for a day without providing a time. I also do not see consultation reminders for “big tasks” that are set for all the time and are possibly arranged approximately six months ahead. Need to be Scheduled, a one week suggestion and a one day reminder at a minimum

Must make your shortlist of software application you need to assess if your service has less than 10 group members. If you wish to compare with a similar solution, check out our jobber videos If your service has more than 10 employee, you ought to consider evaluating more robust services, like ServiceTitan