Kevin Dorsey Housecall Pro – Home Service Proffessionals

Are you looking for Kevin Dorsey Housecall Pro?…Utilized by over 17,000 service companies, in a large range industries consisting of HVAC, plumbing, and cleaning. If you’re currently a client, tell us what you believe of this solution in the comments below.

So let’s get going. is a field service management solution perfect for small to medium size organizations. It is competitively priced to services with similar functionality it Includes tools that help services manage a high volume of repeating jobs And it includes a number of nice-to-have functions: a website contractor and e-mail & postcard marketing tools. Does not use automatic quote follow-ups, an online customer website, or an open API.

It is a competitive-priced product that provides a suite of features that are sufficient for lots of little services. If your service organization has more than 10 team members, and you are ready to invest in a more advanced solution, we advise ServiceTitan is a membership based service that costs $49 to $199 per month when billed yearly.

Each plan limits the number of users you can add per account, and adding additional users costs a month-to-month cost of $30 per user. It is organized into modules that showcase different reports and help keep crucial products like, open billings and upcoming tasks, top of mind. This solution provides a “book now” button you can put on your company website or social media channels Clicking the button will send out the customer to an online reservation form.

HousecallPro has actually helped us take our company to the next level and makes dispatching, approximating, and accounting much easier. I have actually utilized other competitive items in the past, however absolutely nothing has come close to the functions of HousecallPro.

Pros
Price list flexibility, automated emails, price quote approvals and invoicing, and dispatching to ensure everyone’s on the exact same page.

Cons
The automated emails ought to absolutely be connected to task tags, but due to the fact that they’re tied to consumer tags, we need to include and eliminate them vigilantly if we have repeat clients with several residential or commercial properties or various service requirements.

I wish the quote approval procedure was more of an eSignature procedure as opposed to any celebration just clicking a button.

You can add line products for materials & services, and connect pertinent files. You can send out quotes to your customers by text or e-mail. The message includes a link where your consumer can examine the quote, and accept or decline the service.

You can also track the status of jobs and price quotes, and view their invoice history includes search and filtering tools to assist you sort and locate customers effectively. You can add tags to your customers to assist organize your client list. enables office personnel to effectively set up jobs and dispatch employee. You can utilize its drag and drop calendar to designate staff member to an offered job, and set arrival windows. Likewise, you can quickly set up repeating task schedules. Housecall Pro includes a map view with GPS tracking, so your workplace staff always knows where your field specialists are located. This allows your office create the most effective paths.

If you grow from 5 to 6 workers watch out – its time to relocate to another software application provider in my opinion. The prices strategy permits approximately 5 workers for 1 set price. Keep in mind among those 5 workers is your workplace staff so you truly only get 4 field techs. , if you include the Sixth staff member your HCP month-to-month rate more than doubles the entire expense of the strategy.. There is now no longer a way to include 1 staff member to their mid-tier plan – you need to relocate to the high tier plan. You can buy 2 of the mid tier plans for less than the price of their high tier strategy – this is so ill-conceived! In 2015 we had the ability to add 1 extra employee for just a set cost per worker which was extremely sensible. WHen that staff member stopped we were pull back to 5 … so were uninformed that in June 2022 they made this modification wiping out the capability to include an incremental worker without having to leap to the next tier. I am gobsmacked by how incorrect of relocation this was on their part. The whole point of this software application is assisting you to grow your service – but apparently as quickly as you do grow boy do they penalize you for it!

Furthermore their search function for the “pricebook” leaves a lot to be desired. If you type in a keyword like “flange” and you have multiple items with that keyword in the description you expect all of the products with that keyword to appear.

The mobile app is the main way that field professionals interact with the platform. Field technicians can use the mobile app to: access customer and job details, collect payments, create invoices and quotes, get signatures assists you send invoices to your customers, and gather online payments. This is how an invoice will appear in your customer’s inbox.

Billings include a link to an online payment website. Here is an overview of the transaction charges associated with: Online payment portal deals by client: 2.99% Transactions by hand entered through app or internet browser: 3.49% Card reader deals: 2.59% Bank transfer (ACH): 1% allows you to produce reports that evaluate your service’ performance data. Overall, is a reasonably priced field service management service perfect for SMBs. Kevin Dorsey Housecall Pro.

Kevin Dorsey Housecall Pro

I understand there is a window of time up to 4 hours, but it would be nice to let a consumer know they are set up for a day without providing a time. I likewise do not see consultation pointers for “huge jobs” that are set for throughout the day and are potentially scheduled up to 6 months ahead. Must be Arranged, a one week pointer and a one day suggestion at a minimum

If your organization has less than 10 employee, ought to make your shortlist of software application you ought to examine. If you wish to compare to a similar service, check out our jobber videos If your organization has more than 10 employee, you ought to consider evaluating more robust services, like ServiceTitan