Are you looking for Housecall Pro Product Manager?…Utilized by over 17,000 service companies, in a large variety industries consisting of HVAC, plumbing, and cleaning. If you’re already a customer, inform us what you believe of this solution in the comments listed below.
It is competitively priced to options with similar performance it Includes tools that help services handle a high volume of repeating tasks And it includes numerous nice-to-have features: a site home builder and e-mail & postcard marketing tools. Does not provide automated quote follow-ups, an online client portal, or an open API.
In general, we advise that a lot of SMBs must consider assessing. It is a competitive-priced product that uses a suite of features that suffice for many small companies. We recommend Jobber if you desire to check a service similar to. If your service organization has more than 10 employee, and you want to invest in a more advanced option, we suggest ServiceTitan is a membership based service that costs $49 to $199 monthly when billed yearly. When billed monthly, and $65 to $229 per month.
Does House Call pro integrate with Quickbooks?
Each strategy limits the number of users you can include per account, and adding extra users costs a month-to-month charge of $30 per user. It is arranged into modules that showcase different reports and help keep essential products like, open billings and upcoming jobs, top of mind. This service provides a “book now” button you can place on your business website or social media channels Clicking the button will send out the customer to an online booking kind.
HousecallPro has actually helped us take our business to the next level and makes dispatching, estimating, and accounting a lot easier. I’ve used other competitive products in the past, however absolutely nothing has actually come close to the features of HousecallPro.
Pros
Catalog flexibility, automated e-mails, estimate approvals and invoicing, and dispatching to ensure everyone’s on the same page.
Cons
The automated e-mails should absolutely be connected to task tags, however due to the fact that they’re tied to consumer tags, we have to include and remove them vigilantly if we have repeat consumers with multiple residential or commercial properties or various service requirements.
I want the quote approval process was more of an eSignature process instead of any celebration simply clicking a button.
You can add line items for services & materials, and attach pertinent files. You can send out quotes to your clients by text or e-mail. The message consists of a link where your client can review the quote, and accept or decrease the service.
You can likewise track the status of jobs and estimates, and view their billing history includes search and filtering tools to help you sort and locate clients effectively. Likewise, you can add tags to your consumers to help arrange your client list. enables office staff to effectively schedule jobs and dispatch team members. You can utilize its drag and drop calendar to assign employee to an offered job, and set arrival windows. Likewise, you can easily establish repeating job schedules. Housecall Pro consists of a map view with GPS tracking, so your workplace staff constantly understands where your field specialists are located. This allows your office produce the most efficient routes.
If you grow from 5 to 6 staff members look out – its time to relocate to another software company in my viewpoint. The rates plan enables as much as 5 employees for 1 set price. Keep in mind among those 5 staff members is your office personnel so you really only get 4 field techs. , if you add the 6th worker your HCP regular monthly rate more than doubles the entire expense of the plan.. There is now no longer a method to include 1 employee to their mid-tier plan – you have to relocate to the high tier plan. You can purchase 2 of the mid tier prepare for less than the rate of their high tier strategy – this is so ill-conceived! Last year we were able to add 1 extra worker for simply a set charge per employee which was really affordable. WHen that employee stopped we were back down to 5 … so were unaware that in June 2022 they made this change eliminating the capability to include an incremental employee without needing to jump to the next tier. I am gobsmacked by how incorrect of relocation this was on their part. The whole point of this software is helping you to grow your service – however obviously as soon as you do grow kid do they punish you for it!
Furthermore their search function for the “pricebook” leaves a lot to be preferred. If you enter a keyword like “flange” and you have several products with that keyword in the description you expect all of the products with that keyword to appear. It doesn’t. Just some do.
The mobile app is the main way that field specialists interact with the platform. Field service technicians can utilize the mobile app to: access customer and job information, gather payments, produce invoices and quotes, obtain signatures assists you send invoices to your clients, and gather online payments. This is how an invoice will appear in your customer’s inbox.
Invoices include a link to an online payment portal. integrates with Stripe to accept charge card payments. Here is an introduction of the deal fees related to: Online payment portal deals by customer: 2.99% Transactions manually went into through app or browser: 3.49% Card reader deals: 2.59% Bank transfer (ACH): 1% permits you to produce reports that examine your service’ performance information. Reports are customizable. You can add and get rid of table columns to show the fields you want. There are different filtering options to drill down into info you are looking for, and you can control the report’s date variety. In general, is a reasonably priced field service management option ideal for SMBs. Housecall Pro Product Manager.
I know there is a window of time as much as 4 hours, but it would be nice to let a client know they are scheduled for a day without providing a time. I likewise don’t see appointment suggestions for “huge jobs” that are set for all day and are possibly arranged up to six months ahead. Must be Set up, a one week pointer and a one day suggestion at a minimum
Must make your shortlist of software application you must examine if your company has less than 10 team members. If you want to compare with a comparable service, check out our jobber videos If your service has more than 10 staff member, you must think about examining more robust solutions, like ServiceTitan