Housecall Pro Customer Reviews – Home Service Proffessionals

Are you looking for Housecall Pro Customer Reviews?…Used by over 17,000 service companies, in a vast array industries consisting of a/c, plumbing, and cleansing. Is it right for you? We are going to cover the most essential things you need to think about prior to making your purchase, consisting of cons and pros, prices, and functions. If you’re currently a customer, tell us what you think about this option in the remarks listed below. And if you’re brand-new here, struck the like and subscribe button to be informed of our future item evaluations.

So let’s get started. is a field service management solution perfect for small to medium size businesses. It is competitively priced to solutions with similar functionality it Includes tools that help services manage a high volume of recurring jobs And it consists of numerous nice-to-have functions: a website contractor and e-mail & postcard marketing tools. Nevertheless, does not use automated quote follow-ups, an online client website, or an open API.

Overall, we recommend that many SMBs need to think about evaluating. It is a competitive-priced item that provides a suite of features that are sufficient for numerous small businesses. If you want to evaluate an option comparable to, we advise Jobber. If your service organization has more than 10 employee, and you want to purchase a more advanced solution, we advise ServiceTitan is a subscription based service that costs $49 to $199 monthly when billed yearly. And $65 to $229 monthly when billed monthly.

Each plan restricts the number of users you can include per account, and adding extra users costs a monthly fee of $30 per user. Provides an enterprise level XL plan with custom pricing. include functions that automate typical tasks and optimize field operations. When you initially log into, you will be directed to the dashboard. It is organized into modules that display various reports and help keep crucial items like, open billings and upcoming jobs, top of mind. assists you book more jobs by enabling consumers to demand services online. This option uses a “book now” button you can put on your company site or social networks channels Clicking the button will send out the client to an online booking type.

HousecallPro has assisted us take our company to the next level and makes dispatching, approximating, and bookkeeping a lot easier. I’ve utilized other competitive products in the past, but absolutely nothing has actually come close to the functions of HousecallPro.

Pros
Price list flexibility, automated emails, quote approvals and invoicing, and dispatching to make sure everyone’s on the same page.

Cons
The automated emails must definitely be tied to task tags, however because they’re connected to consumer tags, we need to include and remove them vigilantly if we have repeat consumers with several residential or commercial properties or various service requirements.

I wish the estimate approval process was more of an eSignature process as opposed to any celebration simply clicking a button.

Clients will select a service, select a preferred time, and enter their contact info. When the customer completes the kind, will immediately inform you of the inbound task demand. helps you develop, send, and track job quotes. You can include line products for materials & services, and attach relevant files. You can send quotes to your clients by text or e-mail. The message includes a link where your customer can evaluate the quote, and decline the service or accept. helps you manage customer relationships. You can produce a profile for each client, and store information like their phone number, e-mail address, and location.

You can likewise track the status of tasks and price quotes, and view their invoice history includes search and filtering tools to assist you sort and locate customers efficiently. You can add tags to your customers to help arrange your customer list. Housecall Pro consists of a map view with GPS tracking, so your workplace staff constantly understands where your field professionals are located.

If you grow from 5 to 6 employees watch out – its time to relocate to another software application provider in my opinion. The rates strategy permits approximately 5 employees for 1 set price. Keep in mind among those 5 staff members is your office staff so you actually only get 4 field techs. , if you add the 6th staff member your HCP month-to-month rate more than doubles the entire expense of the plan.. There is now no longer a way to include 1 worker to their mid-tier plan – you have to transfer to the high tier strategy. You can purchase 2 of the mid tier prepare for less than the rate of their high tier plan – this is so ill-conceived! In 2015 we were able to add 1 extra employee for simply a set fee per staff member which was extremely reasonable. WHen that employee quit we were back down to 5 … so were unaware that in June 2022 they made this modification erasing the capability to include an incremental worker without having to jump to the next tier. I am gobsmacked by how wrong of move this was on their part. The entire point of this software application is helping you to grow your organization – however apparently as soon as you do grow boy do they punish you for it!

In addition their search function for the “pricebook” leaves a lot to be preferred. If you key in a keyword like “flange” and you have several items with that keyword in the description you anticipate all of the products with that keyword to appear. It doesn’t. Only some do.

The mobile app is the main way that field professionals connect with the platform. Field specialists can utilize the mobile app to: access customer and job info, gather payments, produce quotes and invoices, get signatures assists you send billings to your clients, and collect online payments. This is how a billing will appear in your customer’s inbox.

Invoices include a link to an online payment portal. incorporates with Stripe to accept credit card payments. Here is an introduction of the deal fees connected with: Online payment portal deals by customer: 2.99% Deals manually went into through app or web browser: 3.49% Card reader deals: 2.59% Bank transfer (ACH): 1% enables you to develop reports that examine your company’ performance information. Reports are customizable. You can eliminate and add table columns to display the fields you desire. There are numerous filtering choices to drill down into information you are looking for, and you can control the report’s date range. In general, is a reasonably priced field service management solution perfect for SMBs. Housecall Pro Customer Reviews.

Housecall Pro Customer Reviews

I understand there is a window of time approximately 4 hours, however it would be nice to let a customer know they are set up for a day without giving them a time. I also don’t see visit tips for “big jobs” that are set for all day and are possibly arranged approximately 6 months ahead. Need to be Set up, a one week pointer and a one day suggestion at a minimum

If your company has less than 10 staff member, must make your shortlist of software application you should assess. If you want to compare with a similar solution, check out our jobber videos If your organization has more than 10 team members, you must consider examining more robust solutions, like ServiceTitan