Housecall Pro Chimney – Home Service Proffessionals

Are you looking for Housecall Pro Chimney?…Used by over 17,000 service companies, in a broad range markets including HVAC, plumbing, and cleaning. If you’re currently a client, inform us what you believe of this service in the remarks below.

So let’s start. is a field service management solution suitable for little to medium size companies. It is competitively priced to options with similar functionality it Consists of tools that help services handle a high volume of recurring jobs And it consists of several nice-to-have features: a website home builder and e-mail & postcard marketing tools. Does not use automated quote follow-ups, an online consumer website, or an open API.

It is a competitive-priced item that offers a suite of features that are sufficient for lots of small organizations. If your service business has more than 10 group members, and you are willing to invest in a more advanced option, we suggest ServiceTitan is a subscription based service that costs $49 to $199 per month when billed yearly.

Each strategy restricts the number of users you can add per account, and adding additional users costs a monthly cost of $30 per user. It is arranged into modules that display various reports and help keep important products like, open billings and upcoming tasks, top of mind. This service offers a “book now” button you can put on your business website or social media channels Clicking the button will send out the client to an online booking form.

HousecallPro has assisted us take our business to the next level and makes dispatching, estimating, and accounting a lot easier. I’ve used other competitive products in the past, but nothing has come close to the functions of HousecallPro.

Pros
Price list flexibility, automated e-mails, price quote approvals and invoicing, and dispatching to make sure everybody’s on the exact same page.

Cons
The automated e-mails need to definitely be tied to task tags, however because they’re connected to customer tags, we have to include and eliminate them vigilantly if we have repeat clients with multiple properties or various service needs.

I wish the estimate approval procedure was more of an eSignature process rather than any party simply clicking a button.

You can include line products for products & services, and connect pertinent files. You can send quotes to your customers by text or email. The message includes a link where your client can examine the quote, and decline the service or accept.

You can also track the status of tasks and price quotes, and see their billing history consists of search and filtering tools to help you sort and locate clients effectively. You can include tags to your customers to help organize your client list. Housecall Pro includes a map view with GPS tracking, so your workplace staff always understands where your field technicians are situated.

Last year we were able to add 1 extra worker for simply a set charge per staff member which was really reasonable. WHen that staff member quit we were back down to 5 … so were uninformed that in June 2022 they made this change cleaning out the capability to add an incremental employee without having to leap to the next tier. The whole point of this software is assisting you to grow your service – however obviously as quickly as you do grow kid do they penalize you for it!

Furthermore their search function for the “pricebook” leaves a lot to be preferred. If you key in a keyword like “flange” and you have numerous products with that keyword in the description you expect all of the items with that keyword to appear. It does not. Only some do.

The mobile app is the primary way that field specialists engage with the platform. Field service technicians can utilize the mobile app to: gain access to customer and job details, gather payments, develop invoices and quotes, obtain signatures helps you send out invoices to your clients, and collect online payments. This is how an invoice will appear in your customer’s inbox.

Invoices include a link to an online payment portal. integrates with Stripe to accept credit card payments. Here is a summary of the transaction fees connected with: Online payment portal deals by customer: 2.99% Deals manually entered through app or web browser: 3.49% Card reader deals: 2.59% Bank transfer (ACH): 1% permits you to produce reports that analyze your service’ performance data. Reports are personalized. You can remove and add table columns to display the fields you desire. There are various filtering options to drill down into information you are looking for, and you can control the report’s date range. In general, is a reasonably priced field service management service ideal for SMBs. Housecall Pro Chimney.

Housecall Pro Chimney

I know there is a window of time approximately 4 hours, however it would be nice to let a consumer know they are set up for a day without providing a time. I also do not see appointment suggestions for “huge jobs” that are set for all the time and are potentially scheduled as much as six months ahead. Should be Set up, a one week pointer and a one day pointer at a minimum

Must make your shortlist of software application you need to examine if your company has less than 10 team members. If you wish to compare with a similar service, check out our jobber videos If your service has more than 10 staff member, you ought to consider assessing more robust services, like ServiceTitan